Connect To Learn

Healthcare Customer Service

Overview

Discover the power of connection at our "Connect to Learn" workshop, where we delve into the art of patient engagement through active listening, empowerment, and appreciation. Designed to enhance your skills in creating meaningful connections with patients, family members, and co-workers.

Join us for an opportunity to transform your interactions and provide exceptional customer service.

This program helps health professionals who:

Any health professional

Themes Included:

Emphasizing the importance of truly hearing patients

Empowering others in their healthcare journey.

Fostering an environment of appreciation and non-judgmental support

Program Description

The workshop will be conducted online in a single, 1 hour session.

If you're interested in discovering more about this FREE workshop or wish to arrange an exclusive session for your organization (either virtually or in-person), please reach out to us.

View Upcoming Workshops and Register →

You can also:

Check Your
Self-Management IQ

Looking for resources to support your journey in living healthy? You’ve come to the right spot.

View Resources →

Join the Health Literacy Movement

We’re passionate about Health Literacy and would love your help spreading the word about this important issue.

Join the Movement! →

Get Inspired -
Read Martyn's Story

Learn how Self Management helped turn a victim into a survivor after a sudden brain hemorrhage.

Read Martyn's Story →

"I accomplished more by planning to get things done and setting a goal. Talking to other people who have experienced anxiety and other health problems has helped as well."

– S. D. (participant )
“It was great to meet others with the same condition. We were able to vent our feelings freely and offered each other encouragement and support. Everyone learned that we are not alone.”

– P. H. (participant newly diagnosed with Diabetes)
“The Self-Management Program benefited me personally, and in ways beyond my expectations. The program provided me with the needed guidance and tactics to tackle my primary health concern - chronic sleeping problems and fatigue."

-B.T. (participant living with chronic fatigue)

With support from

Phone

519-421-5691

or 1-855-463-5692 (toll-free)

Workshops

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Land Acknowledgement Statement

We acknowledge that South West Self Management is situated on unceded traditional territories of the Anishinaabe, Haudenosaunee, and Neutral peoples and is connected to the Dish with One Spoon wampum, under which multiple nations agreed to care for the land and its resources by the Great Lakes in peace.